Privacy Policy

We value your trust and are committed to protecting your privacy and ensuring a safe shopping experience. Our Privacy & Safety Policy outlines how we collect, use, and safeguard your personal information.

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1. Information Collection
Personal Information: When you make a purchase or register on our site, we collect personal information such as your name, email address, billing and shipping addresses, phone number, and payment details.

Browsing Data: We may collect information about your browsing behavior, including pages visited, links clicked, and other actions taken on our site. This helps us improve your shopping experience.

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2. Use of Information
Order Processing: Your personal information is used to process and fulfill your orders, send order confirmations, and provide customer support.

Communication: We may use your email address to send you updates about your order, promotional offers, and newsletters. You can opt out of promotional emails at any time.

Improvement: Information about your browsing behavior helps us analyze and improve our website, products, and services.

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3. Information Sharing
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you. These providers are obligated to keep your information confidential.

Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.

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4. Data Security
Encryption: We use industry-standard encryption technologies to protect your personal information during transmission and storage.

Access Control: Access to your personal information is restricted to authorized personnel only, ensuring that your data is handled securely.

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5. Cookies and Tracking Technologies
Cookies: Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage your cookie preferences through your browser settings.

Tracking: We may use tracking technologies, such as web beacons and pixel tags, to gather information about your interactions with our emails and website.

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6. Children's Privacy
Age Restriction: Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will promptly delete it.

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7. Your Rights
Access and Correction: You have the right to access, update, and correct your personal information. You can do this by logging into your account or contacting our customer service team at info@thefeatherandframe.com.

Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions included in each email or by contacting us directly.

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8. Policy Updates
Changes to Policy: We may update our Privacy & Safety Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.

 

Contact Us
If you have any questions or concerns about our Privacy & Safety Policy, please don't hesitate to reach out to our friendly customer service team at info@thefeatherandframe.com or by phone at (360) 454-0283.